Four serially mediating mechanisms in the relationship between COVID-19 fear and employee performance


Yavuz K., Kocak O., Parlak N. K.

WORK-A JOURNAL OF PREVENTION ASSESSMENT & REHABILITATION, cilt.75, sa.3, ss.753-766, 2023 (SSCI, Scopus) identifier identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 75 Sayı: 3
  • Basım Tarihi: 2023
  • Doi Numarası: 10.3233/wor-211360
  • Dergi Adı: WORK-A JOURNAL OF PREVENTION ASSESSMENT & REHABILITATION
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, ABI/INFORM, Agricultural & Environmental Science Database, Business Source Elite, Business Source Premier, CINAHL, Educational research abstracts (ERA), Environment Index, INSPEC, MEDLINE, Psycinfo
  • Sayfa Sayıları: ss.753-766
  • İstanbul Üniversitesi-Cerrahpaşa Adresli: Evet

Özet

BACKGROUND: During the COVID-19 pandemic, most workers were forced to work remotely, although having no prior experience, and as a result, they were exposed to new job-related stressors. OBJECTIVES: To examine the mediating role of job stress, work-family conflict and job satisfaction between fear of COVID-19 and job performance. METHODS: An online questionnaire was conducted a survey of remote workers in Turkey. Responses were obtained from 351 subjects. Related scales were used to measure work-life balance, job stress, job satisfaction, and employee performance as well as fear of COVID-19. Because all hypothesis constructs can be analyzed simultaneously, structural equation modeling was used for data analysis. RESULTS: The results showed that fear of COVID-19 affects job stress (p =.001; beta =.264). There was a significant relationship between job stress and job satisfaction (p =.001; beta =.619). Also, work-family conflict was affected employee job stress (p =.001; beta =.516). Job stress had a mediator role fear of COVID-19 on job satisfaction and work-family conflict on job satisfaction. CONCLUSION: The findings of this study provide a useful measurement model that can be used to evaluate and improve job performance and job satisfaction through work stress and work-family conflict in times of crisis such as COVID-19.