Impact of accountants' workload on job satisfaction: The mediating role of job stress


Kazan G., UZUN KOCAMIŞ T.

WORK-A JOURNAL OF PREVENTION ASSESSMENT & REHABILITATION, cilt.82, sa.1, ss.144-153, 2025 (SSCI, Scopus) identifier identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 82 Sayı: 1
  • Basım Tarihi: 2025
  • Doi Numarası: 10.1177/10519815251335787
  • Dergi Adı: WORK-A JOURNAL OF PREVENTION ASSESSMENT & REHABILITATION
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, ABI/INFORM, CINAHL, Educational research abstracts (ERA), Environment Index, INSPEC, MEDLINE, Psycinfo
  • Sayfa Sayıları: ss.144-153
  • İstanbul Üniversitesi-Cerrahpaşa Adresli: Hayır

Özet

Background The workload experienced by professional accountants has become an increasing concern in the profession, potentially affecting their job satisfaction and mental well-being. Job stress is considered a critical factor that may mediate the relationship between workload and job satisfaction.Objective This study aims to examine how workload influences the job satisfaction of professional accountants and whether job stress serves as a mediating factor in this relationship.Methods This research was conducted with data collected from 250 professional accountants working in Istanbul through an online survey. Statistical modeling techniques, including path analysis and confirmatory factor analysis (CFA), were employed to assess the direct and mediating effects of workload and job stress on job satisfaction.Results This study revealed that workload negatively impacts job satisfaction and positively influences job stress among accountants. Additionally, job stress was found to have a negative effect on job satisfaction. The mediation analysis revealed that job stress fully mediated the relationship between workload and job satisfaction. These findings are consistent with previous research, confirming the significant role of job stress in the interaction between workload and job satisfaction.Conclusions The study concludes that increased workload negatively affects job satisfaction and positively impacts job stress among accountants. Job stress fully mediates the relationship between workload and job satisfaction. These findings contribute to the literature by highlighting the crucial role of job stress in the accounting profession and the need for effective workload management strategies to improve employee well-being and organizational sustainability.